1. Introduction
Thank you for shopping with us. This Shipping Policy outlines how orders are processed, shipped, and delivered.
By placing an order on our website, you agree to the terms mentioned below.
2. Serviceable Locations
We currently offer delivery only within serviceable pin codes in Bangalore (Bengaluru).
Orders placed outside our serviceable areas will not be processed.
3. Order Processing Time
All orders are processed within 12 to 24 hours from the time of order confirmation.
Orders placed outside business hours or on holidays will be processed on the next working day.
4. Delivery Time
Once the order is processed, delivery will be completed within 12 to 24 hours depending on the delivery location within Bangalore.
Delivery timelines may vary slightly due to traffic, weather conditions, or unforeseen circumstances.
5. Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at the time of checkout
- Any additional charges will be communicated before order confirmation
6. Delivery Process
- Customers are required to provide accurate address and contact details
- Our delivery team will attempt delivery at the provided address within the committed timeline
- If the customer is unavailable, re-delivery may be attempted based on availability
7. Order Tracking
Once your order is processed, you may receive updates via SMS, email, or WhatsApp regarding your order status.
8. Delays in Delivery
While we aim to deliver within the specified timeframe, delays may occur due to:
- High order volumes
- Traffic or logistical challenges
- Unforeseen external factors
In such cases, we will make reasonable efforts to inform you.
9. Failed Delivery Attempts
If delivery fails due to incorrect address, unavailability, or non-response:
- The order may be cancelled
- Re-delivery may incur additional charges
10. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice.
11. Contact Information
For any shipping-related queries, please contact:
Phone: +91 6363056193
Email: info@hygiforge.com
Address:
132/1, 17th Km, Magadi Main Road,
Machohalli Gate, Magadi Main Road,
Bengaluru, Karnataka – 560001, India